Respect the customer choice.
PixelRelay checks Shopify consent and supported banner signals before preparing an event for delivery.
Privacy and compliance
Better signal, with customer trust built in.
PixelRelay respects consent, protects customer details before delivery, and uses first-party signals instead of device fingerprinting. You get useful measurement without turning privacy into a trade-off.
Privacy by default
Respect the customer choice before anything leaves the store.
Privacy decisions are part of the delivery path, not a separate checklist your team has to remember later.
Choice applied per event
Protect customer details.
Customer details are hashed or removed according to the recorded consent state and destination rules.
Fulfill deletion requests.
Deletion endpoints, exports, and Shopify customer-redaction requests make customer requests easier to handle.
Avoid device fingerprinting.
Identity uses first-party signals your store collects instead of creating a hidden device or browser identifier.
Ad storage: granted
The customer choice is received and attached to the event.
Customer details: hashed
Supported customer details are prepared before delivery.
Delivery: allowed
The delivery decision and its reason stay with the event record. Retention depends on plan.
A privacy choice with a visible trail.
Your team can see which consent state was checked, how customer details were handled, and what delivery decision followed.
- 01
Read the customer choice.
Shopify consent is checked first, followed by supported consent-banner signals and your custom hook.
Consent state attached - 02
Prepare the event.
Customer details are hashed or removed before delivery based on the choice and platform requirements.
Data prepared - 03
Keep the decision visible.
The event history records the consent state and delivery decision for the retention period on your plan.
A record you can review
Consent signals
Google Consent Mode v2 and supported banner choices are recorded per event.
Credentials and access
Credentials use AES-256 encryption at rest, with access scoped by shop.
Customer requests
Deletion, export, and Shopify customer-redaction requests are supported.
Identity handling
PixelRelay uses first-party signals instead of device fingerprinting.
Works with the consent banner you already use.
PixelRelay checks Shopify first, then supported consent tools, then an optional custom signal.
Native Shopify signal
Shopify Privacy Banner through the Customer Privacy API
Detected consent tools
Cookiebot, Pandectes, OneTrust, Consentmo, and TrustArc
Custom banners
Supported through window.__pixelRelayConsent
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// install from the Shopify App Store. That’s the whole setup.
Per order
delivery status you can check against Shopify.Failed sends retry automatically and surface in your dashboard.